At the service of customer satisfaction

A experienced electronics supply chain

From the expression of a need (a customer forecast or a business forecast, an order) to the delivery and invoicing of a product or service, TRONICO’s supply-chain department must ensure that operations run smoothly throughout the production cycle of a product (Customer Product and Own Product), while respecting and optimising lead time, quality and cost, the golden triangle of customer satisfaction.

Supply chain management

Whatever the field of activity, the supply chain is essential for managing the various flows.

At TRONICO, it is based around five functions: sales administration (supply chain assistant), customer care (programme manager with customer account coordinator), procurement, scheduling, warehousing and shipping.

Each entry of requirements for sales forecasts and orders must be linked to :

  • a bill of materials (BOM) that can be used to generate proposed material purchase orders and place supplier orders based on the net requirement calculation.
  • a production range complete with cycle times and allocated times, enabling production hours to be reserved to ensure a good load/capacity balance.

A logistical launch review enables shared, collegial decisions to be taken, thus enabling the handover between sales and production.

It is supplemented by a manufacturing launch review, for any critical product or service, such as the first order for a new customer, a new integrated assembly or a whole new family of cards in series production, a high-volume strategic order or set of orders, very specific technical or logistical monitoring, a well-known product with a major change in scope, etc.

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TRONICO's global offer

Direct shipment and milkrun-kanban

Direct shipment

Some products are manufactured entirely at TRONICO Atlas. With final inspection, storage and packaging of finished products carried out in Tangiers, TRONICO has been able to set up direct shipment flows to its customers, thereby saving on transport costs.

Milkrun-kanban

This logistics organisation concept, inspired by the milk run, highlights the benefits of short collection circuits dedicated to suppliers in the same strategic area. TRONICO has set up a Milkrun-Kanban flow for some of its customers to optimise the physical flow of products, reduce just-in-time requirements, cut administrative processes and reduce stock levels of sub-assemblies. The prerequisites are a mature product, stable in design without major changes, with recurring, linear and stable requirements (runners), consumed daily (or at least weekly) on the customer’s assembly lines, all thanks to a mutual agreement between the two parties, formalised by a specific logistics contract.

MRPII (Manufacturing Ressource Planning 2)

MRPII is a process for anticipating and effectively planning all resources.

Developed in 1980, MRPII not only calculates net requirements for raw materials and components, but also enables launch planning to be carried out, taking into account capacities and resources, so as to respond to the following issues: what to make? how much to make? when and with what available resources?

All resources – materials, equipment, manpower, management, administrative and production staff, information systems, knowledge and capital – are then geared towards meeting our contractual commitments in terms of punctuality (On Time Delivery), quality (On Quality Delivery) and services (exchanges, repairs).

While lean management enables us to accelerate, MRPII enables us to anticipate and adapt to the market.