PRIVACY POLICY CHARTER

Last updated: 28/03/2025

This privacy policy charter (the “Charter”) aims to formalize our commitment to respecting the privacy of users of the website www.tronico-agon.com (the “Site”), operated by TRONICO.

The Charter and the Site’s General Terms and Conditions form a contractual agreement. Any capitalized terms not defined in this Charter are defined in the General Terms and Conditions, available here: www.tronico-agon.com/cgu

As part of providing our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”) and under the conditions outlined below.

Personal data refers to any information related to an identified or identifiable natural person. We collect and process personal data strictly in compliance with the GDPR, exclusively for the provision of our Services or communication regarding these Services.

We collect only relevant, adequate, and necessary personal data concerning the purposes for which it is processed. You will never be asked to provide “sensitive” personal data, such as your racial or ethnic origins, political, philosophical, or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with this Charter. If you do not agree with the terms of this Charter, please refrain from using the Site and the Services.

When Do We Collect Your Personal Data and What Data is Collected?

We may collect and retain your personal data, particularly when you:

  • Browse the Site

  • Fill out a form

  • Contact us

We use your personal data to enable the implementation and management of the Site’s Services and respond to your specific requests. We also use your personal data to improve our Services, Site, and operations. This information is used exclusively by us and helps us tailor our Services to your expectations.

If you have opted to receive emails and messages from us when creating your Account, you will receive electronic and alphanumeric messages about our products and promotions. We will use the personal data you provided during registration. You can unsubscribe from these emails at any time.

1.1 Browsing the Site

  • Connection Data: Every time you connect to our Site, we collect personal data such as your IP address, your computer’s MAC address, the date and time of connection, and information about the browser you use.

  • Browsing Data: We also collect information about how you access the Site, which pages you visit, and how long you stay on them. In this regard, we may use Cookies as detailed in Section 6 below.

1.2 Subscribing to Our Newsletter

When creating your Account, you may consent to receiving newsletters about updates, new products, services, and promotions related to the Services.

You may also directly subscribe to our newsletters by providing your email address in the designated fields on the Site.

In any case, you have the right to withdraw your consent to receiving these newsletters at any time, free of charge, under the conditions specified in Section 6 of this Charter.

1.3 Contacting Us

To follow up on your requests to our Customer Service and confirm your information, we may use your name, surname, email address, and phone number.

How Do We Protect Your Personal Data?

We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data, preventing it from being distorted, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security considering current knowledge, implementation costs, processing nature, scope, context, and purposes, as well as risks and their probability.

However, no security measure is infallible, and we cannot guarantee absolute security for your personal data.

When Do We Share Your Personal Data?

3.1 Sharing Your Personal Data with Third-Party Companies

While browsing the Site, your personal data may be transferred to external service providers acting on our behalf to ensure the proper operation of various services.

Personal data may be transferred to countries outside the European Union for the proper functioning of these services. In accordance with GDPR, all transfers of personal data outside the EU and/or to countries not considered as offering adequate protection by the European Commission have been subject to cross-border flow agreements compliant with standard contractual clauses set by the European Commission.

Other transfers of personal data to the United States are governed by the E.U. – U.S. PRIVACY SHIELD. Click here for more information.

Unless a third party requires you to accept its own privacy policy and terms of use, third-party companies that receive your personal data are committed to processing it solely for implementing our Services.

We will never share your personal data with third-party companies for marketing and/or commercial purposes without obtaining your prior consent.

3.2 Sharing with Authorities

We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary to identify, arrest, or prosecute any individual likely to cause harm to our rights, other users, or a third party. We may also be legally required to disclose your personal data and cannot oppose it.

How Long Do We Retain Your Personal Data?

We retain your personal data only as long as you are registered on the Site to ensure your identification when logging into your Account and to provide the Services.

Thus, if you unsubscribe from the Site, your personal data will be deleted and retained only in an archived form to establish proof of a right or contract.

In any case, we will not keep your personal data for longer than necessary for the purposes for which it is processed, in accordance with this Charter and applicable laws and regulations.

Cookies: How Do We Use Them?

5.1 What Is a Cookie?

A cookie is a text file that may be placed on a device when accessing an online service with a browser. A cookie allows its issuer to recognize the device each time it accesses digital content containing cookies from the same issuer.

Cookies placed on your device with your consent are deleted 13 months after being stored on your device.

5.2 What Are Cookies Used For on Our Site?

Cookies allow us to:

  • Establish statistics and measure Site traffic to improve its interest and usability.

  • Adapt the Site’s presentation to your device’s display preferences.

  • Store information from forms you fill out on the Site.

  • Allow access to reserved and personal areas of our Site.

A cookie banner appears on the homepage during your first visit. Continuing to browse or selecting an element on the Site indicates your acceptance of cookies.

5.3 How Can You Control the Cookies Used?

You can refuse cookies that are not strictly necessary. Your browser settings allow you to manage cookies, accept or reject them, and be prompted before a cookie is stored.

5.4 How to Configure Your Browser?

Instructions for managing cookies are available in your browser’s help menu.

What Are Your Rights?

You have rights over your personal data. According to GDPR articles 15 to 22, you can request access, rectification, or deletion of your data.

You also have the right to object to processing, restrict processing, decide the fate of your data after death, withdraw consent, and request data portability.

Contact us at contact@tronico-agon.com or by mail: TRONICO, 26 rue du Bocage 85660 Saint-Philbert-de-Bouaine, including a copy of your ID.

Can We Modify the Charter?

We reserve the right to modify this Charter at any time. Your continued use of the Site signifies acceptance of any changes.

The French Data Protection Authority (“CNIL”)

You can contact CNIL via their website or by mail: CNIL, 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.